15:24 29 Jan 23
Service Tech Blake Taylor was very professional, knowledgeable and personable. Kudos to Steele Brothers for the positive experience while addressing our heat outage.
01:01 27 Jan 23
I noticed that out indoor temperatur was not where it was supposed to be according to the thermostat. Our Carrier furnace was blinking a diagnostic code. Cross referencing that code, showed it could be a dirty temp probe. I cleaned that and a different code was now blinking. Nothing else to do. It was 9:30 PM. I called in the morning and John D. stopped by on the way to work. He really wanted to get the heat running since the house was already 60 degrees. He checked a few things out and checked with another technician and a few replacement parts were needed. John checked with Carrier and surprisingly they were in stock. The new parts were installed and the house was heating up by mid afternoon. Blake was excellent and tested a few things and gave everything a once over before closing everything up. His attention to detail is excellent. We are up and running the same day! This weekend was going to have highs of teens and lows of negative single digits. We are so happy with John and Blake. They really wanted to get us up and running that day. Steele Brothers installed our HVAC system for our builder and we have been very happy. At that time Beau and Joe walked us through the various options and efficiencies and ways to insure excellent indoor air quality. I’m not thrilled that a few parts failed in the furnace but being under warranty softened that blow. And getting up and running in 1 day was unexpected. I highly recommend the Steele Brothers crew. They treat you the way you should be…with respect. They are knowledgeable and want to get it done right the first time. We greatly appreciate this and will always call them and recommend them to our friends. Thank you!
22:40 05 Dec 22
From the initial estimate provided by Bill to the installation of our new HVAC system by Adrian and Carlos, everything was top notch. Very impressed by Steele Bros competitive pricing, quality workmanship, and professionalism throughout the entire process. Highly recommend!!
14:45 27 Nov 22
I haven’t had such over-the-top service from a company for years! Our home heater went out two days before Thanksgiving. Steele Brothers came out ON THANKSGIVING MORNING and put a new furnace in for us! Who else does that? Because we had a 2 and 4 year old with us, they also dropped 3 space heaters off for the two nights we were without heat, one of which they let us keep for free. This company is re-setting the standards of customer service! Don’t use anyone else!!
19:15 04 Oct 22
From the initial phone call for information to them walking out the door after installation, they were extremely polite, professional, answered all questions and did an excellent job. Would call them again, but after they did the install, we're probably good for another 20 years. Great to find someone who does what they advertise.
20:43 13 Sep 22
I was very impressed with Steele Bros heating they made it easy to have my 30 year old furnace replaced, from the sales rep to the installation everything was well done. Pricing was reasonable and the tech support did a nice job removing and installing the new unit including a new touch screen thermostat and setup.I would highly recommend Steele Bros for any HVAC work needed in your home.
22:20 23 Jun 22
These guys are awesome. Orlando and his son did great work and explained it all very well.
10:22 19 Jun 22
Almost 10 days with no AC with weather in the high 80s thru 100s. I had terrible experiences with multiple other companies this week being shady, charging me high prices for work that was either not done at all or didn't fix the problem. Steel bros was the company I originally wanted to call but my system broke down start of weekend amd online it states their hours were Monday thru Friday. I should have called a week ago because I didn't realize they had an excellent emergency crew. Blake was our hero. He called me back soon after I left voicemail. He patiently listened to all my concerns about previous experience. He came out immediately and did a full system check and actually gave us correct professional advice. This is my new company moving forward. I will never call anyone else. Thanks Blake for taking such good care of us!!
01:23 03 May 22
Outstanding service. Very professional. The technicians were the best ive ever seen. This will be my go to company for all my needs for a/c and heating. Highest recommendation. Thank you Steele Brothers. Gary
19:19 08 Apr 22
I highly recommend this company. Our furnace stopped working over night, I called in the morning, spoke with Noah in scheduling (very friendly) and they were able to come same day. Blake (the technician) was extremely educational about the problem, pointed out the broken part (and how it had broken), replaced it and did an overall check to make sure everything else was working well. He also gave some really great tips on how to avoid shortening the lifespan of my furnace. I appreciated his efficiency and loved that he wore booties over this boots to keep my floors clean. Very respectful man. Great company.
21:23 03 Mar 22
This is an amazing company. From the estimate to the install to the payment everyone was top of the line! Polite, professional, knowledgeable and they all went out of the way to be helpful. Highly recomended.
15:11 10 Feb 22
Blake was amazing. He was so patient and thorough with his answers to my questions. He told me what he thought was best and how they'd get it done. He did exactly what he said and even made some adjustments during the job that saved me some money and helped the performance of my system. He installed a new thermostat straight and square on the wall and it looks great. Overall, I'll call Steele Bros again and definitely request Blake. Nice work Blake! Thank you.
21:24 21 Jan 22
I don't write many reviews, but their outstanding service absolutely warrants my time!What an incredible company to work with. I've had them out several times, and each time they went above and beyond. Very professional, responsive, and skilled. Great work ethic, which is challenging to find these days in these areas.More specifically, a huge shout out to Blake and Noah. We've never worked with such great HVAC techs before. They brought a solution-oriented attitude despite the rather odd problems we were experiencing. With three zones, whole-house humidifier, and two different brands across 3 smart-thermostats, it wasn't the easiest problem to track down. But that did not matter to them. They carefully diagnosed issues and had them resolved.We will continue to use Steele Brothers moving forward for all our needs.Keep it up guys! Great work.
04:04 09 Jan 22
I had the pleasure of speaking with Blake on the after hours service call Friday evening when I returned home from a business trip and found out that my heat had failed to come on. I called for emergency after hours service Blake was most helpful tried walking me through processes to correct the issue. He spent an incredible amount of time on the phone trying to help. Unfortunately we were not able to fix it and since they were not open again until Monday I had to call another company for emergency service on Saturday. Blake was extremely helpful I would definitely call steel brothers because this is a company who truly cares about their customers.
18:30 07 Jan 22
The Steele Brothers team provided the design, supply and installation of our complete Heating & Cooling System for our house renovation project in Boulder. They were very professional, responsive and reactive to any of our concerns. We highly recommend Steel Brothers.
18:22 28 Nov 21
Service was great in scheduling an inspection by a technician despite it being in the heat of the summer and with a shortage of technicians to boot. The estimator (Tom) that came out did a great job reviewing our options and explaining what to expect in terms of costs, length of wait for materials, and turnaround time for that actual install. Oswaldo and his install team did a top notch job, everything was neat and orderly with the installation as well as being on-time in their arrival and departure. He reviewed everything that he and his team had done and walked us through the programming and set up of the new thermostat as well. Very professional and didn’t leave a trace anywhere in the home to indicate a team of service technicians had been there. A big thanks to Steele Bros, your people make the difference!
23:27 24 Nov 21
Our furnace and AC were about 20 years old and not performing great, so after getting bids from a few places, we went with Steele Brothers for a full new system. Tom did a great job of breaking down our options in a no-pressure way, and their pricing was competitive. They were also able to get us on the schedule relatively quickly. The techs, Carlos and Adrian, did an awesome job on the installation. Our old AC was close to our patio and super loud when running, so we wanted to put the new unit around the corner of the house, which meant running longer lines and taking out a small shrub. W really appreciated Carlos and Adrian putting in the extra effort to put the unit in the new spot, now we don't hear it at all. Jennifer in the office was also so helpful in submitting our rebate form to Xcel. Overall, everyone we worked with at Steele was great—friendly, professional and went above and beyond. We recommend them and we're glad we went with them.
03:29 24 Nov 21
If you are looking for a new furnace or repair services for your furnace, look no further! We purchased our furnace and AC 9 years ago from another company and had been a loyal customer all the while. We hired this company to service our system twice a year to make sure our system was well maintained. During one of their maintenance appointments last week, they identified a crack in the heat exchanger. Turns out we were breathing some pretty toxic air. We requested a quote to repair the heat exchanger which was covered under the warranty but their service fee left us speechless - - it was outta-sight high! I felt like they were gouging and absolutely showed no loyalty to their customer. I contacted Steele Bros. Heating, among others, and they were hands down the best on all counts. They were responsive, concerned for our safety, very reasonably priced and quick to repair. We ended up leaving our old company and purchasing a new furnace through Steele Bros. and we are so glad we did! They came out almost immediately, confirmed the problem, and was here to install the new furnace the next working day. Thank you Joann, John and Lenny, and Oswaldo for treating us so well and holding our hands the entire time. You helped us make the best out of a bad situation and we are here to stay. Thank you Steele Bros. Heating!
21:49 15 Oct 21
Awesome company to work with. Bill came by and talked us through all our options when we needed a new furnace and worked out some great prices for us. We went with a 2 stage furnace which was very reasonably priced and should hopefully save a fair amount on energy bills.They scheduled us within a week, and the technicians arrived on time, and were quick and efficient with the install. Oswaldo did a great job talking us through every aspect of the new furnace and answered all of our questions. Very nice to know they have a solid warranty and seem eager to help if anything goes wrong. Look forward to working with them again for any future HVAC projects.
22:20 23 Sep 21
Great HVAC system at a great price. Very pleased all-around!
17:42 10 Sep 21
Great customer service!!! AC was having issues and Joanna went above and beyond to help! She got a technician to come out the very next day. Give her a raise!!!! 15/10 for customer service and support, 10/10 for this company over all. Thank you for taking care of your customers! Highly recommend.
22:41 30 Aug 21
I had Oswaldo and Adrian install an AC unit and the furnace. They were very professional and completed the work in five and a half hours. I'm very impressed. Great company and great employees!
01:19 25 Aug 21
Kristen and Maricio are awesome! We had a few minor issues creep up right after our furnace replacement and new A/C installation. I was really worried I'd have to beg them to get everything working properly, but I didn't! They delivered exactly as promised for the price they guaranteed. Excellent customer service. Expert installers. Great pricing. I highly recommend them.
19:54 23 Aug 21
Blake Taylor was assigned to repair my AC unit on 8/23/21. I called Steele Brothers Heating, Inc. for service the morning of the 23rd and Blake was at my home by 12:00 PM.He impressed me with his knowledge and capabilities diagnosing the problem and replacing a defective part. Another company looked at it and instantly said it's toast and my entire unit needs to be replaced. Not so. Thanks Blake for your good work. I appreciate it.
04:49 08 Jul 21
Have had consistently great service from the moment I call to when the techs are done with their work. Definitely recommend becoming a member as you get a good discount!
17:11 09 Jun 21
My wife and I purchased a home where the A/C unit was installed by Steele Brothers just two years ago. Unfortunately the system stopped working in the middle of a heat wave. We had a rocky start at first trying to get some technicians out to our house to inspect the unit. However, Joann did a fantastic job making it a priority to send technicians out to our house on short notice. The technicians were very professional and were able to fix the unit on the spot. I'm very appreciative for their professionalism and ability to make a new customer happy with working A/C! I'd definitely recommend!
23:26 25 May 21
These are the guys you want when it comes time to add onto or upgrade your hvac system. I hired them to install a/c to my excising ductwork and replace and upgrade the furnace at the same time. The finished product turned out above my expectations; it’s very apparent these guys take pride in their work by the extra time they took to cleanly route wiring, ducting, a/c lines, and the outdoor electrical. I’m an extremely picky guy and I wouldn’t hesitate to have these guys back out if I ever needed additional work done. Superior for and finish. The gentleman who came out to give the quote was on time and professional, and in the everything came in at the quoted cost with no surprise charges. The crew that did the installation were on time and very professional. Overall I’m very impressed with them and highly recommend them if your in need this type of service.
20:42 09 May 21
Oswaldo and Adrian did the install on our AC a week ago at our house. They were very professional and extremely courteous. The work they did was very thorough! Our house is cooling nicely and the Armstrong Condenser outside is super quiet!! Everything at the furnace looks totally Pro!! Thank You guys for the exceptional service!!
Steve Blunt - CDA
15:37 21 Apr 21
My experience with this company was outstanding, starting with Tom Swartz. Tom listened to our needs and concerns and did not try to up sell equipment or pressure us to buy from him. Marijano (spl?) and the installation crew were on time, told us what they would be replacing etc. before starting the work. Kirsten in the office also scheduled a city inspection for us. This is a great team to work with. I would definitely call Steele Brothers Plumbing again if needed.
14:46 24 Mar 21
Steele Bros. was a great company to work with from meeting with the salesman (Tom) to the install crew that replaced our old equipment. Steele Bros. was competitive with pricing and warranty of equipment. The install crew was very neat and professional and took the time to explain the newly installed equipment. Cannot say enough good things about them and would highly recommend them. Will definitely use them in the future.
23:10 08 Mar 21
A few years ago I hired Steele Bros to replace my fan coil unit (heating system) in my condo. Because of extremely tight space restraints, there were several challenges inherent in the project. We had issues that spanned a period of almost two years before all the bugs were ironed out. Each and every time Steele Bros was committed to making the job right, even though they had worked several times to accomplish it previously. Finally after several attempts, the problem were all solved. As I stated, there were many inherent issues and Steele Bros stuck with me until they were all rectified. Most companies would have walked away at some point without all the issues being resolved. I would recommend Steele Bros to anyone. They stand behind their work and are committed to customer satisfaction.
22:41 03 Mar 21
This is a top notch company and they do great work, I bought a new furnace and A/C system in 2014 and works like a champ. My son did the same in 2020 with his HVAC system and they did a great job. I have also used them for P.M. work. Fair pricing and great service. I give them 5 stars.
19:06 24 Feb 21
Steele Bros came referred to us from our plumber (212 Plumbing)..in which we trust and love those plumbers....FYI.We had a brand new humidifier put onto our HVAC system from another HVAC company. I'll leave their company name out of this. But 3x's did that other company have to come out and never was able to figure out what was wrong with the system that they installed.Steele Brothers....night and day compared to the other company. They rocked it. After spending time with the system, they were able to identify the issues and fix them properly....the 1st time. I am so thankful that they came highly referred to me and would like to pass that referral onto you.-HAPPY Client forever
22:17 13 Jan 21
Steele Bros took such great care of us. I ended up hiring Steele Bros after getting jerked around by another HVAC company for 3+ weeks. Our house is 80 years old, and the access to our crawlspace is very small. The rep from Steele Bros who came out to give us an estimate assured me that the access would be adequate for our furnace replacement. I even confirmed again when I booked the installation. The crew arrived on day 1 to find that the access was in fact too small. They arranged to come back the next day, and widened the access to accommodate the furnace, without charging us extra. Their pricing was reasonable, and scheduling was easy. Everyone on the install crew, as well as the supervisor were friendly, helpful, and very competent. I will be using Steele Bros for our HVAC needs from now on. Very satisfied and would recommend.
03:10 12 Jan 21
Blake was our technician for tonight. The most Professional person I’ve had the pleasure of doing business with, he wore shoe covers, which lets me know that he has common sense. He is keeper for sure. Good genuine human being and I appreciate it.
20:28 07 Jan 21
Wonderful service! Kind and caring Mr Jon and his coworker got my heat back on in no time and a great price too boot!! Thank you so much!
02:12 29 Dec 20
Steele Brothers installed a new Carrier Infinity system in our Littleton home 3/2020, furnace and AC, and also an Aprilaire 800 steam humidifier. Our house is 35 years old and there are challenges when replacing major systems in older homes. Steele Brothers excelled in every way: they designed and recommended an ideal system, they installed it on-time and with the upmost care and professionalism. I am a stickler for details and doing things right - and Steele Brothers delivered complete satisfaction. Their price was very reasonable all things considered. The after-the-sale service we got to take care of minor issues was exceptional. Friendly, made us a priority, and stood behind their work 110%.My son used them to install a new Carrier HVAC and Aprilaire 800 in his townhouse in Littleton a couple months ago. He had the same experience we did. If you want the job done right, with excellent service - Steele Brothers is highly recommended!!! A family owned company that understands the value of great customer service.
00:56 04 Dec 20
Wonderful! Jon Castle and his assistant were perfect. It was like having your best friend helping you in your need. Thank you Jon and everyone at Steele Brothers.😁
19:20 06 Oct 20
Fantastic customer service. I hired Steel Bros to replace the furnace in my new home. The install was a bit rocky only because their main guy was sick that day, so they sent a backup rather than delay the install. The backup guy was very nice, but obviously not used to being in charge of the field team. When the first cold day came by, the new furnace was not heating completely. I called Steele Bros, and their customer service was amazing. Kristen made sure that Mauricio who is one of their top service techs was out to us the same day.Mauricio was very knowledgeable, respectful, timely and fixed the problem (only lose wires that weren't tightened quite enough on the install.) Mauricio was able to check out the furnace in my old house - again same day service with no hassle, they just want to really make things good for their customers.I would certainly recommend Steele Bros!
16:35 20 Aug 20
What a Rare Pleasure to have a Professional Technician Show up On Time, with Booties and a Mask!! He was Personable, Courteous and obviously We’ll Trained. He repaired our Furnace, all the while explaining the problem and the Fix. He even replaced our Filter with a Brand New one! Professionalism and Quality Technicians are sadly becoming a thing of the past, so to have ‘Jon Cassel’ show up was such a breath of fresh air!!! I highly recommend Steele Heating for all of your Furnace problems!!
22:34 14 Aug 20
We have used this company twice - back in 2012 for a new air conditioner install and again in 2020 for a furnace replacement. Excellent professionalism, quick, and cheaper (by a lot!) than the competition. Would highly recommend Steele Brothers Heating Inc.
18:58 06 Aug 20
Awesome company, a pleasure to deal with! Came out to clean our system and make sure everything was working properly. Great experience with our technician John to make sure we were informed of what work he was doing and explained why. Office is very friendly and easy to work with. Highly recommended!
18:49 03 Aug 20
Great experience with Steel Bros! They gave us a fair estimate. They quickly scheduled us for a furnace and AC install. The installation went smoothly and we're very happy with the results.
15:52 21 Jun 20
Of all the bids I requested, theirs was the most thorough and checked things I hadn't considered. The contractors were on time, professional, courteous, and holy cow did they work fast. I absolutely recommend them.
16:39 12 Jun 20
Extremely happy with the work Steele Bros did in installing our mini-split system in our home. They gave us the best value in pricing, availability, responsiveness, and professional services. Gave me tons of product information and answered all questions quickly. Installers were on time, professional, clean, quiet, and experts at what they did. Couldn't be happier!
21:39 06 Jun 20
About a month ago, we contacted three companies for bids on an AC+Furnace installation in a 1960s home. Steele Bros were professional and timely on the initial estimate. When they came in with comparable equipment, a one-day installation and the best warranty offered, we scheduled the installation for the next week. Oswaldo and Mauricio were kind, careful, and communicative throughout the process, even going the extra mile to undo what a previous homeowner did to effectively seal return supply. Outstanding work from start to finish.Oh, and Steele Bros was the most affordable bid we got.Highly recommended
22:43 30 Apr 20
Steele Bros are great! We have an old home and were concerned with the price and complications that sometimes come with older homes, but Steele Bros came out quickly to provide a reasonable quote and took our preferences into consideration. During the installation, the team was very helpful and professional the entire time and finished earlier than anticipated. Oswaldo did a great job walking us through the new equipment, control panel and safety features of our AC unit as well as provided recommendations for care and maintenance.I would recommend Steele Bros to a family member or friend!
22:50 10 Mar 20
Octavio and another technician came out to replace our furnace today. They were professional and polite, and got started quickly. They had to remove our washer and dryer, and our hot water heater to get to the furnace (it's a condo). They handled everything with ease. Instead of using the old, less then ideal, plumbing and wiring they opted to replace most everything. They have a high standard for quality, and I noticed. Overall, it was a great install. They also left EVERYTHING CLEAN, and barely left a trace otherwise. Thank you!
03:50 10 Feb 20
They are absolutely wonderful. Only people I will ever call. Thank you so much for fixing my heater!
Lily C Colley
21:36 04 Feb 20
Great company and experience all around. Accountable, reliable and straight-shooters.
00:44 10 Oct 19
I had Steele Brothers come out and install a new AC system in my house and replace my heater. Their installers were professional and timely. The office staff answered all of my questions and were very knowledgeable about what I needed. Thanks guys and gals!
02:32 30 Sep 19
I had a new furnace put in. The individual never came back to finish the job. I calledSteele Brothers they sent their installers our right away. I was so glad it is going to get coldSoon. They were great about it. My fault for not calling Steele Brothers in the 1st place.
Steele Bros Heating, Inc.
May 5, 2016